GOLD - Best Estate Agency Training & Development 2010
Embracing a passionate coaching and development culture, training begins before new starters even enter the office and their programmes successfully merge technical and compliance understanding with personal development and innovative solutions. The Training Director started in the industry as a negotiator and has developed a wide range of procedures from induction training to senior management and distance learning modules. Staff undertake training daily and the pace of work in the company has measurably improved as a result of training. The introduction of NLP (neuro-linguistic programming) has been well received and their skills based approach to training has delivered measurable business growth and personal improvement for employees. |
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| BRONZE - UK Large Estate Agency of the Year 2010
Arun Estates impressed with their ability to grow as a large business whilst maintaining a boutique agency mentality and service and they have achieved excellent financial success in 2010. The entire team at Arun appreciate the value of relationship building and are consistently open and honest with customers to ensure they understand the market and the conditions under which they will be moving. The agents are trained to be ‘marketers' first and foremost, ensuring the needs of buyers and sellers are at the heart of any decision taken. They are proud to be a company that enjoys the business of estate agency and strive to build a reputation on a foundation of strong customer service, ethics, honesty, fun and expertise. |
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